We use the latest technology in vault contraction and have UL listed CLASS 1 vault protected by cutting edge security and sophisticated technology, which surpasses the standards even set by banks. We use iris & facial scan for authentication to enter the vault. One tenant will be escorted by an employee to get into the vault. No one enters the vault without registration & authentication by an employee. We use motion sensors, heat sensors, IR cameras, high definition cameras, security/alarm system and 24/7 surveillance system. High end security is our first priority so your valuables are secure in the facility as they are in any bank safe.

There is information located in GUIDELINES -Required Documents list and customer guidelines. Book an appointment as per your convenience and pay the fees. You and your co-tenant should be present with original valid documents while opening the account.

We offer monthly and yearly subscription options. If you select the yearly plan, you will pay for 11 months and receive the 12th month completely FREE.

Prices start at less than $1 per day per box. To open a new account, there is a one-time administrative fee of $99. Our minimum rental period is one day. We charge using a prorated method, which means if you pay for one year and decide to close on the 263rd day, we’ll charge rent for 263 days and refund the unused rent. We accept cash, debit/credit cards, PayPal, ACH, and checks. Please check the box sizes and prices.

You can obtain all necessary packing materials, such as fireproof document bags, zip bags, airtight containers, labels and stickers, bond box locks, and jewelry boxes on Amazon.

You can store items described here on the GUIDELINES page, but you cannot store prohibited items in the box. Any member of our facility will not know what you are storing in your box. To protect our clients, we prohibit the storage of illegal items, drugs, narcotics, ammunition, explosives, hazardous liquids, etc. Our vaults are checked daily by surveillance equipment and police dogs. If any illegal contents are detected, the box will be drilled open at the tenant’s expense, and the contents will be handed over to authorities.

No. The joint box can be accessed by any (one/both/all) of the tenants. Every tenant has the right to access the box with ONLY a valid box key. If the key is lost, then only the primary tenant can apply for a lock change, and any tenant should be present at the drilling procedure.

Yes, we charge a one-time administration fee of $99 for setting up the account. This fee is non-refundable.

No way. When you finish with the viewing room, an employee will escort you to the vault to place the bond box in the safe deposit box. The employee will need your key and guard key to open the safe deposit box. Then, he will put the bond box back in the safe deposit box, lock the door, and return your key.

Yes. However, he or she must have a valid ID and register in the system. NO ONE can enter the vault without a valid ID and registration.

If both keys are lost, please inform us immediately. We will schedule an appointment with a certified locksmith to drill the box and change the lock in your presence. The charges for drilling and changing the lock are $350* plus tax. If you misplace one key, we will close your box and issue you a new one. The cost for a replacement lock is $150* plus tax. For safety reasons, we do not provide duplicate keys; we will change the lock instead. *Fees may change.

Yes, we have reserved parking for the facility and plenty of common parking available.

“Yes” you can store cash in your safe deposit box and “No” there are no state or federal laws that make this action illegal. Tenants can store coin collections, silver dollars, gold coins, and many other types of currency in their boxes. There are no state or federal laws to break. Even if there were such a law, we could not enforce it because we have no knowledge of what you store in your boxes.

No legal requirement exists, but we recommend that you visit at least once every six months. Please update your recent changes in name, address, IDs, and other important information in our system so we can serve you better. Remember, you have stored your important items in safe boxes, so we need to know the latest address and phone changes related to the safe box contents.

Your rental agreement specifies that you must pay your monthly or annual rent in advance. If this rent is not paid on or before the due date specified, it is considered delinquent. We will attempt to notify you via SMS, phone, email, or mail. If there is no response, we will take the necessary action in accordance with state law and the past due clause in your contract. Any expenses incurred, directly or indirectly, in this collection process will be added to your past due rent, and your account may be handed over to a credit and/or collection agency.

We will not honor either of these requests. We have no way of knowing if these documents have been revoked, whether you are still living, or if you were of sound mind when they were signed. Appointing a deputy or guardian is a recommended alternative.

No. We do not require a deposit for keys.

Yes. If you booked the appointment to rent a safe box, paid the fees, and want to cancel the appointment, you can cancel and receive a 100% refund. There are NO fees for ‘Vault Entry’ appointments. (The Vault Entry Appointments are only for tenants who have already enrolled)

Yes. If you wish to cancel the box, you can receive a refund for the unused rent, but we cannot refund the administrative fees.

You should store a weight that you can handle by yourself, and the bond box should remain undamaged. We recommend that the weight should not exceed 15LBS per box.

Yes. Maximum 4 people can open a joint box.

Yes. Each box operates independently, so you’ll need to pay separate fees based on box size and duration.

No, there are no extra charges if you renew the same box for another term. You need to pay the fees for your term according to the current rate at that time.

Yes. We will close your rented box and refund your unused rent. As per your requirement, we will allot you a new box and start a new agreement.

You can spend a maximum of 20 minutes in the viewing room and 10 minutes in the vault for the opening and closing box procedures. The total turnaround period should be 30 minutes. If you need more visiting time, you should book an appointment for additional time. Cooperation is expected during rush hour.

You can schedule the appointment two hours before your visit. Walk-ins are welcome.

No. Making duplicate keys for a safe deposit box is illegal. We issue a sealed key envelope containing two keys when renting a box. Each box is opened using the tenant’s key and the guard key simultaneously. This means the locking system allows both keys (the tenant’s key and the guard key) to turn at the same time to unlock the box door. Neither the employee nor the tenant can open the box alone.

When the enrollment procedure is complete, the employee will show you your box in the vault, open the box using both keys, and ensure that the bond box is empty. If, at that time, or whenever your keys are not working due to a mechanical fault, we will replace the lock at our expense or change the box at no charge. If the keys have been tampered with or changed, you will be responsible for the drilling and other charges.

IRS representatives cannot arbitrarily gain access to your box. However, they can serve a levy and a notice of seizure requiring us to freeze the box. The IRS can then request that you open the box in the presence of its representatives. If you refuse, a court order must be issued requiring the box to be forced open and the contents impounded.

If anything happens, the consumer’s box contents remain safe and accessible. Historically, when this situation occurs, another company purchases assets, facilities, and all rented safe deposit boxes. These new owners welcome the opportunity to provide services to all existing box tenants. In very rare instances when there are no buyers, regulators close the facility and immediately post a notice on the front door with a contact person’s name and phone number. Tenants can call this individual to set up an appointment to redeem their box contents. Regulators will never seize these safe box valuables because box contents’ ownership is always with the tenant.

You can cancel your box at any time you wish. You come in person with co-tenants (if required by contract) and both keys. You can remove your valuables and empty the bond box. An employee will check the empty bond box, close your box in the system, and refund your unused rent. You will need to sign the box surrender agreement.

Deputy appointments are easily accomplished. It simply requires that all tenants and the deputy be present during this appointment. The deputy should be given one of your keys for access. It’s important to remember that we take NO responsibility for the deputy’s actions. Upon proper notification of your death or incompetency, the deputy’s right of access will cease.

If you have a jointly rented box, any authorized tenants may remove all contents without restrictions. If you are the sole tenant, access is restricted and only granted to someone who presents a (Will Search) court order. At our discretion, we may also grant access to your spouse, parent, adult descendant, a person named as the estate representative in your will, or other interested persons. However, only your life insurance policies, burial deed, or will may be removed and delivered to this designated person. Nothing else may be removed until proper estate documents are provided. Once the estate has been granted probate, the executor of the estate will be assigned access to the box.